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Mercury Service
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Mercury Marine Service: Keeping Your Boat In The Water
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Give the Gift of Mercury Product Protection!
Mercury Product Protection, or MPP, is Mercury’s factory-backed extended warranty program that’s available to most Mercury owners. What better way to care for your investment than by getting warranty coverage for up to seven years?
Unlike some of our competitors, MPP is factory-backed. This means that if issues arise during the contract period, you deal [...]
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Verado 350 SCi (U.S. version vs. EU version)
The recent release of the long-awaited Verado 350 SCi has generated a lot of excitement, and along with that some great questions and discussion topics. Perhaps one of the most misunderstood subjects is the Verado 350 SCi’s fuel grade requirement, and why it differs between models sold in the US vs. EU (European Union) [...]
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Maintaining Your Engine
Proper engine maintenance is essential to ensuring your outboard engine will provide you with years of trouble-free operation. Mercury Authorized Dealers have the expertise and training to handle all of your engine maintenance service and needs.
In accordance with the maintenance guidelines outlined in our new promotional warranty (5 & Drive Sales Event) and the engine [...]
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Ethanol Update
In the United States, the amount of ethanol allowed for use in gasoline is federally controlled by the EPA (Environmental Protection Agency). Based on these regulations, the current maximum allowable ethanol content in gasoline is 10%. In conjunction with this mandate, most outboard manufacturers – including Mercury Marine – have designed their outboards [...]
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Mercury Terminology
While looking through a Mercury product guide or browsing www.mercurymarine.com, you may find it difficult to keep up with all of the terminology, abbreviations, and acronyms Mercury uses for its products. Here’s a cheat sheet you can use to navigate the plethora of information:
E Electric Start
L Long Shaft (20”)
XL X-tra Long Shaft (25”)
XXL XX-tra Long Shaft (30”)
C Counter-rotating engine
H Tiller Handle
PT Power [...]
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Gearing Up For The Summer
Every industry experiences hot and cold seasons throughout the year. Most major retailers see a lull in sales throughout the year and may make as much between Thanksgiving and the December holidays as they do the rest of the ten months of the year. The Service department at Mercury Marine experiences its busiest season as [...]
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The Importance of Engine Break-In
The snow is melting and the weather is warming up. Mercury is running a warranty promotion through the middle of April that grants extra warranty on new outboard purchases. You dream of taking the family water skiing and tubing or hitting up the local lake for some prime fishing. You take advantage [...]
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Training in the Off Season
With much of the Midwestern United States experiencing winter weather conditions from October or November through February or March, the Mercury Customer Service department takes advantage of the “off season” to attend product knowledge training at the Mercury Service School in Beaver Dam, Wisconsin.
Through a partnership with a technical college in Beaver Dam [...]
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Milwaukee Boat Show
I recently had the opportunity to spend an evening at the Milwaukee Boat Show working in the Mercury booth. Mercury set up a booth at the show to display various OptiMax, Pro XS, Verado, and FourStroke engines, along with some MotorGuide trolling motors and Mercury props.
Unfortunately the day I chose to work [...]
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Propping
Did you know that the only outboards that come propped directly from Mercury are 2.5 hp to 15 hp engines? Surprising, isn’t it? If you purchase a boat that has an outboard anywhere from 25 hp all the way up to 300 hp, the prop was chosen by either the boat manufacturer or [...]
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